Coastal Travels Limited Completes IATA Standard Safety Assessment


Coastal Travels Limited is pleased to announce that‚ it has successfully completed the IATA Standard Safety Assessment (ISSA) designed for commercial passenger and/or cargo operators and the airline is now on the ISSA registry. The ISSA program is a global safety standard for commercial operators not covered by existing programs.

The IATA Standard Safety Assessment (ISSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.

This achievement is a reflection of Coastal Travels Limited’s commitment to safety and compliance. With the dynamic aviation market today, particularly with regards to how it affects traveling passengers globally, it is critical that airline operators raise their standards with regards to safety and compliance. This is what Coastal Travels Limited has achieved with this certification from IATA.

Coastal Travels Limited, being the pioneer safari operator in Tanzania, has been awarded this prestigious ISSA certification by IATA to validate its compliance to globally accepted safety standards and recommended practices.

Coastal is currently the only operator in Africa in the ISSA Registry.

To achieve this, the following operational management and control systems of Coastal Travels Limited was rigorously assessed by IATA to determine its level of conformity to all the ISSA Standards and Recommended Practices:

  • Organization & Management (ORG)
  • Flight Operations (FLT)
  • Maintenance & Engineering (MNT)
  • Operational Control & Dispatch (DSP)
  • Ground Handling (GRH)
  • Cargo (CGO)
  • Security (SEC)

Following the assessment and various quality control processes, the International Air Transport Association (IATA) came to a conclusion on 18th June, 2021 that Coastal Travels Limited is worthy of being listed among accredited safe airlines globally.

The benefits and opportunities this prestigious ISSA certification brings to Coastal, its clients, business partners and customers are:

  1. Reduction of redundant audits
  2. Marketing and commercial advantages such as codeshares and interline agreements
  3. Reduction of insurance premiums
  4. Preliminary step to IOSA (IATA Operational Safety Audit)
  5. Objective measurement of Coastal Travels Limited conformity
  6. Implementation of Safety Management System (SMS)

This is most certainly an achievement we are honored to have earned!! The coastal team wishes to reaffirm its commitment to providing reliable, safe and a most pleasurable safari experience to all our guest.

We have remained focused on safety being the top of our agenda. Having completed 2 years of vigorous training and assessments of our pilots and introducing 2-crew MCC (Multi-Crew Coordinated) cockpit, we are now delving deeper. Our team go through regular re-evaluation – there is a constant eye on our day-to-day operations and ensuring that we are following our Standard Operating Procedures (SOPs). It is an everlasting journey with an elusive destination, but contributes to passenger reassurance and comfort. That chronic sense of unease is what will keep us alert and ready to respond.

 The continual training and assessment of our pilots has further evolved, as we have established a standards department responsible for ensuring that all of our pilots and all of our flights follow the Coastal standard. We take feedback from multiple sources, including our own internal reporting, feedback from customers and other operators, to bring our teams to task.” – Capt. Maynard Mkumbwa, Managing Director & Accountable Manager.

The journey to promote ever increasing standards of safety and operations is continuous and needs focus and determination. Coastal Travels Limited, is fortunate to have a new Managing Director & Accountable Executive, Capt. Maynard Mkumbwa who has worked for Coastal Travels Limited for more than 20 years and has more than 30 years of working experience in the aviation industry.

Source: Coastal Travels