17th June 2025 – Paris Air Show, France
RwandAir has received a top award as the Best Regional Airline in Africa at the prestigious 2025
World Airline Awards, held on the 17th June 2025 in the iconic Air and Space Museum at the Paris
Air Show. The awards event is hosted by Skytrax, the international air transport rating
organisation.
This award marks a continued rise in passenger recognition for RwandAir, with survey feedback
noting the airline’s attention to service detail across all elements of the travel experience.
RwandAir has become a familiar presence at the awards over recent years and continues to gain
visibility among regional travellers.
Edward Plaisted, CEO of Skytrax, said: “RwandAir continues to distinguish itself through a clear
focus on service attention, and we congratulate them on winning this award as the Best Regional
Airline in Africa at the 2025 World Airline Awards. The airline has created an experience that
stands out in its category – professional, considered, and personal as it continues to evolve its
regional product with confidence.”
THE 2025 WORLD AIRLINE AWARDS
The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a
customer satisfaction study that is truly global. Travellers across the world vote in the largest
airline passenger satisfaction survey to determine the award winners. The awards are referred to
by media around the world as “the Oscars of the aviation industry”.
All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry
or registration fee. There are no charges for use of the Award logos and results.
The online survey operated from September 2024 to May 2025, and more than 100 customer
nationalities participated, with 22.3 million eligible entries counted in the results. All survey entries
were screened to identify IP and user information, with duplicate, suspect and ineligible entries
deleted. Over 325 airlines feature in the survey results.
The customer survey was provided in English, French, Portuguese, Spanish, Turkish, Russian,
Japanese, and Chinese.
For any further information, please contact Peter Miller at Skytrax.
E: peter.miller@skytrax.uk
SOURCE: RwandAir