SITA’s 2022 Baggage IT Insights report is available


SITA released the 2022 SITA Baggage IT Insights report.

The air transport industry recovery from the pandemic is well underway and passengers are returning to the skies in their numbers. At the same time airlines, ground handlers, and airports have downsized to maintain viability during the pandemic, which has impacted resources and expertise dedicated to baggage management. In short, the industry has had to do more with less.

This year’s report explores the challenges brought on by COVID-19 and the innovative ways the industry is addressing them. As in previous years, we have also gathered insight on baggage initiatives and operations from our customers and relevant industry associations.

Download the report to learn more about how the industry has accelerated digitalization projects and opportunities to reimagine ways of handling passengers and their baggage.

Download Here